Covid-19 and ordering related questions
Frequently asked questions during the Covid-19 Crisis:
Are you still open during the Covid-19 crisis??
Our online store is always open and still shipping even though our physical store is not legally allowed to be open to the public.
I'm from Regina (or close to Regina) and want to pick my order up. Is that possible?
Yes, we are offering curb side pick up. You just need to choose local pick up as a shipping option when checking out. For customers unable to come to the shop we are offering free delivery within the city on Tuesday and Friday evenings.
How can I get a hold of you to ask any questions regarding an item or existing order?
You can hit us up via email (tikiroom [at] sasktel.net) or via Facebook Messenger/Instagram DM (@tikiroomskate).
I'm new to skateboarding. Do you have any recommendations for a beginner?
Choices for a skateboard can be daunting initially. We can easily help you with any questions you have. Get a hold of us via Facebook or Instagram and we can give you some guidance. Anyone answering your questions is a experienced skateboarder.
I placed an order but when I was redirected to Paypal but something happened and I can't pay and my items are now gone from the site. Can I still buy these items?
Yes! Our system takes items out of inventory (to prevent the possibility another person buying your items) when you are sent to Paypal. If an error occurs, be sure to contact us and we can provide options for completing payment. You can hit us up via email (tikiroom [at] sasktel.net) or via Facebook Messenger/Instagram DM (@tikiroomskate).
I would like to pay via e-transfer. Is that possible?
Yes. You can hit us up via email (tikiroom [at] sasktel.net) or via Facebook Messenger/Instagram DM (@tikiroomskate) and we can provide instructions on how to proceed.